Practice Support · For healthcare practices
Virtual Medical AssistantsFor your practice’s front desk.
Dedicated remote staff for U.S. healthcare practices. Your virtual medical assistant handles patient calls, appointment scheduling, intake, and records—with ongoing support from Core.
Prefer to write first? Send an inquiry.
Matched to your practice.
Take work off your team’s plate
A helping hand for your front desk.
More help for the work that fills your day.
A responsive front desk
- Patient call support
- Call and message routing
- Voicemail follow-up
- Inbox and fax organization
- Routine patient questions using practice guidance
Help with appointments
- Appointment scheduling and rescheduling
- Appointment reminders and confirmations
- Cancellation and waitlist follow-up
- No-show outreach and rebooking
- Provider calendar updates
Everyday practice support
- Patient intake and registration
- Intake-form and demographic updates
- Basic eligibility and benefits checks
- Medical-record requests
- Data entry and document organization
Tasks matched to training and your practice’s workflow.
More than a placement. A partnership.
Support that stays involved.
We help you find your fit, get started, and stay supported.
Replacement matching at no extra cost when your needs change.
Tell us what you need.
Tell us your tasks, systems, and schedule.
Choose your assistant.
Meet matched candidates. Choose your fit.
Start strong. Stay supported.
Guided onboarding. Support that stays.
Client voices
Trusted support. In their words.
“Their team was incredibly patient, helpful, and responsive every step of the way.”
Anastasiya LyudkevichGoogle review excerpt ↗
“organized, dependable and wonderful”
Dr. Erika Kappes Bressette · Describing her assistantGoogle review excerpt ↗
Before we talk
A few practical questions.
Is this the right service for our practice?
These full-time plans are designed for U.S. healthcare practices hiring dedicated remote staff for patient calls, scheduling, intake, and medical records. The minimum is 40 hours per week. If your main need is payroll processing or another specialist service, send an inquiry to confirm the fit before booking.
Is this a real person supporting my practice?
Yes. Core matches your practice with a dedicated virtual medical assistant who works remotely on the responsibilities agreed with your team.
Are assistants HIPAA-trained, and does Core sign a BAA?
Yes. Our assistants are HIPAA-trained, and clients receive their assistant’s HIPAA training certificate. Core signs a Business Associate Agreement (BAA), and our assistants sign the client’s non-disclosure agreement (NDA).
How does onboarding work?
We learn your workflow, responsibilities, and schedule, help you choose an assistant, and guide onboarding and workflow integration. Ongoing client support continues as your needs change.
What does support cost?
Practice Support starts at $11/hour, with a 40-hour weekly minimum and month-to-month terms. The hourly rate includes guided onboarding and ongoing Client Success support. We’ll confirm your scope, schedule, and applicable pricing during the strategy call.
What is the minimum commitment, and how is the schedule arranged?
The minimum commitment is 40 hours per week. We discuss your preferred working hours and time zone during the strategy call, then confirm a schedule as part of matching and onboarding. Standard terms are month-to-month.
Can an assistant work with our existing systems?
We review your systems, tools, and workflows during matching and onboarding. Responsibilities, training needs, and access are agreed with your practice so your assistant can work within your processes.
More support.
More time for your patients.
Let’s find the right virtual medical assistant for your practice.
Book a Strategy CallPrefer to write first? Send an inquiry.
Please do not include patient information or medical records when booking.