“Their team was incredibly patient, helpful, and responsive every step of the way.”
Anastasiya Lyudkevich
Google review excerpt
“organized, dependable and wonderful”
Dr. Erika Kappes Bressette
Describing her assistant · Google review excerpt
Featured Clients & Partners
THE CORE COMMITMENT
Confidence at every step.
Clinician-Founded
Healthcare perspective from day one
HIPAA-Trained
VA training certificates shared with clients
Dedicated Support
One assistant who knows your practice
Guided Integration
Guided onboarding. Ongoing support.
Clear commitments to confidentiality.
Core signs Business Associate Agreements (BAAs). Our VAs sign the client’s non-disclosure agreement, and we provide clients with their VA’s HIPAA training certificate.
Read our confidentiality FAQ →Healthcare-focused support you can trust
Does this sound familiar?
The Workday Ends.
The Workload Doesn’t.
When your team is stretched thin, every administrative delay reaches the people your practice is here to care for.
- Your front desk is doing too much at once.
- Pre/prior-authorization and insurance tasks keep creating bottlenecks.
- Important work gets pushed to tomorrow.
- Hiring help feels like adding another job to your plate.
More Than a Placement.
A Partnership.
Your team needs dependable help with the administrative work that keeps patient care moving. We learn how your practice works, guide onboarding, and stay involved as your needs change.
What Makes Core Different
More Than Staffing.
A Healthcare Support Partner.
Dedicated assistants. Guided onboarding. Ongoing client support.
01
Clinician-led and healthcare-focused
Clinical experience informs how we support your practice.
02
Dedicated Support
Your assistant knows your workflow. Your Client Success Manager supports no more than 10 practices.
03
Guided Integration
We match around your needs and help your assistant get started.
04
Customer Service and Relationships
A responsive client relationship, with support as your needs change.
Support that stays involved.
Virtual Medical Assistant Services
What Core Can Take
Off Your Team’s Plate.
Responsibilities are matched to your assistant’s training and your practice’s workflow.
Practice SupportScheduling, patient intake, and front-desk help.Explore support →
Care CoordinationReferrals, records, and insurance follow-through.Explore support →
Revenue SupportClaims, billing documentation, and payment follow-up.Explore support →
Bilingual SupportSpanish–English bilingual talent for your practice.Explore Bilingual Support →Practice Support
Virtual Medical Receptionist
Dependable help with the daily work that keeps your practice responsive and organized.
Care Coordination
Care Coordination Assistant
Support for the workflows that connect administrative follow-through with timely patient care.
Revenue Support
Revenue Cycle Assistant
Give your billing team extra support with claims follow-up, billing records, and day-to-day revenue cycle tasks.
follow-up
How It Works
01
Tell Us What Your Practice Needs.
We learn your workflow, responsibilities, schedule, and goals.
02
Choose Your Assistant.
Meet candidates selected for your responsibilities and working style. Choose the right fit for your team.
03
Start Strong. Stay Supported.
Get guided onboarding, workflow integration, and ongoing support as needs evolve.
Trusted support.
In their words.
5.0/ 5Read Google reviews ↗Rating checked September 11, 2026“Their team was incredibly patient, helpful, and responsive every step of the way.”
Anastasiya LyudkevichGoogle review excerpt ↗
“organized, dependable and wonderful”
Dr. Erika Kappes BressetteDescribing her assistantGoogle review excerpt ↗
Real clients. Real results.
A closer look at results reported in three client workflows.
Call operations
More calls answered
One practice answered 2,001 more calls: 8,616 in January and 10,617 in April.
Details and source notes
One practice answered 2,001 more calls: 8,616 in January and 10,617 in April.
One healthcare practice recorded 2,001 more answered calls in April than in January—an increase of approximately 23%.
January–April comparison. Year and staffing start date are not recorded in the source.
Medical-record workflow
Medical-record review turnaround
A team reviewing records for veterans’ disability exams reported turnaround falling from 14–21 days to 10–14 days.
Details and source notes
A team reviewing records for veterans’ disability exams reported turnaround falling from 14–21 days to 10–14 days.
A medical-record review workflow supporting veterans’ disability exams reported a shorter turnaround range.
Team-reported ranges; reporting dates and case-level logs were not supplied. Timing varies with case complexity.
Phone support
Average call time fell by 61 seconds
A healthcare phone team recorded 4:20 per call on June 3–10 and 3:19 on July 25–August 16, 2024. This measures call duration, not service quality.
Details and source notes
A healthcare phone team recorded 4:20 per call on June 3–10 and 3:19 on July 25–August 16, 2024. This measures call duration, not service quality.
A healthcare phone-support report recorded a 61-second decrease in average call duration between two reporting windows.
June 3–10 vs. July 25–August 16, 2024. Windows differ in length; shorter calls alone do not establish better service quality.
Selected results reflect different teams and scopes of work. These are individual, historical observations—not guaranteed outcomes. The source does not isolate the effect of Core support from other changes.
Why Core Exists
Behind Every Administrative Task Is a Patient Waiting to Be Cared For.
Core was founded by a clinician whose experience in Utilization Management revealed how administrative gaps can stand between patients and timely care.
Healthcare professionals are meant to care for patients, not paperwork.
TIME TO CARE
More Time to Care Starts
With the Right Support.
The right support can give your practice more than additional capacity. It can give your team more time to focus on patients.
Flexible, month-to-month support built around your practice.