ABOUT US

About Core Virtual Solutions

A virtual medical assistant company supporting healthcare practices.

  • Virtual medical assistants trained for healthcare workflows
  • HIPAA-compliant remote teams
  • Administrative and revenue cycle support
  • Supporting healthcare practices across the United States

Trusted by 1,000 Clinics Nationwide

  • 5+ Years Supporting Medical Practices
  • HIPAA-Compliant Operations
  • Top-Rated by Healthcare Clients

Trusted by 1,000 Clinics Nationwide

  • 5+ Years Supporting Medical Practices
  • HIPAA-Compliant Operations
  • Top-Rated by Healthcare Clients

Virtual Medical Assistant Provider

We serve as an extension of your office — your CORE support.

CREDIBILITY

Our Core Story

What Led Us to Become a Virtual Medical Assistant Company

Core Virtual Solutions was founded to help healthcare professionals reduce administrative burden and operate more efficiently. With experience in both healthcare and business operations, our leadership recognized the growing need for reliable remote support in medical practices.

By combining healthcare knowledge with virtual staffing expertise, Core Virtual Solutions was built to deliver trained virtual medical assistants who integrate seamlessly into clinic workflows.

Our goal is simple: help healthcare professionals focus on patient care while we support the operational side of their practice.

LEADERSHIP

Leadership Behind Core Virtual Solutions

Meet the leaders guiding operations, partnerships, and client success
across every healthcare partnership.

Contessa Balnao

CEO & Founder

Contessa founded Core Virtual Solutions after identifying a critical gap in healthcare operations. With over a decade of experience in the Virtual Assistant industry and a background as a clinician, she saw firsthand how administrative burden impacts providers and patient care.

Her focus is building systems and support teams that help healthcare practices reduce operational workload, improve efficiency, and focus on delivering high-quality patient care.

Cameron Ventura

Vice President for Strategic Partnerships

With over 18 years of experience in client acquisition and business development, Cameron leads strategic partnerships at Core Virtual Solutions. He works closely with healthcare practices to align onboarding, communication, and performance expectations, helping clinics integrate virtual medical assistants seamlessly into their operations.

Laura Matias

Director of Operations

Laura oversees daily operations across Core Virtual Solutions. She ensures teams are properly trained, supported, and equipped to deliver consistent service quality while maintaining reliable workflows for every client engagement.

Gale Rombines

Operations Manager

Gale manages operational workflows and internal systems that keep day-to-day delivery running smoothly. She monitors processes, resolves operational issues quickly, and ensures teams maintain consistency and reliability across client accounts.
LEADERSHIP

Leadership Behind Core Virtual Solutions

Meet the leaders guiding operations, partnerships, and client success
across every healthcare partnership.

Contessa Balnao

CEO & Founder

Contessa founded Core Virtual Solutions after identifying a critical gap in healthcare operations. With over a decade of experience in the Virtual Assistant industry and a background as a clinician, she saw firsthand how administrative burden impacts providers and patient care.

Her focus is building systems and support teams that help healthcare practices reduce operational workload, improve efficiency, and focus on delivering high-quality patient care.

Cameron Ventura

Vice President for Strategic Partnerships

With over 18 years of experience in client acquisition and business development, Cameron leads strategic partnerships at Core Virtual Solutions. He works closely with healthcare practices to align onboarding, communication, and performance expectations, helping clinics integrate virtual medical assistants seamlessly into their operations.

Laura Matias

Director of Operations

Laura oversees daily operations across Core Virtual Solutions. She ensures teams are properly trained, supported, and equipped to deliver consistent service quality while maintaining reliable workflows for every client engagement.

Gale Rombines

Operations Manager

Gale manages operational workflows and internal systems that keep day-to-day delivery running smoothly. She monitors processes, resolves operational issues quickly, and ensures teams maintain consistency and reliability across client accounts.

How Core Virtual Solutions Works

A Conversation with our CEO on Virtual Medical Staffing

In this interview, Core Virtual Solutions CEO Contessa Balnao speaks with healthcare partner Collaborating Docs about how virtual medical assistants and remote medical staffing help modern clinics manage administrative workload.

Learn about the services we offer and how our trained healthcare virtual assistants help improve efficiency across scheduling, insurance coordination, patient communication, and daily operations.

Why Healthcare Practices Choose Core Virtual Solutions

Built to support the daily operations of modern healthcare practices.

Pre-Vetted Healthcare Talent

Healthcare virtual assistants screened and ready to support your practice.

Dedicated Client Success Support

A dedicated manager ensures smooth integration with your team.

HIPAA-Compliant Operations

Security and compliance built into every workflow.

Transparent Performance Reporting

Clear reporting and metrics to track assistant performance.

Scalable Staffing Support

Adjust assistant hours as your patient volume changes.

After-Hours Support Options

Evening and weekend coverage available for patient communication.

Why Healthcare Practices Choose Core Virtual Solutions

Built to support the daily operations of modern healthcare practices.

Pre-Vetted Healthcare Talent

Healthcare virtual assistants screened and ready to support your practice.

Dedicated Client Success Support

A dedicated manager ensures smooth integration with your team.

HIPAA-Compliant Operations

Security and compliance built into every workflow.

Transparent Performance Reporting

Clear reporting and metrics to track assistant performance.

Scalable Staffing Support

Adjust assistant hours as your patient volume changes.

After-Hours Support Options

Evening and weekend coverage available for patient communication.

Collaborating with Healthcare Partners

Organizations Working with Core Virtual Solutions.

CULTURE

Our Culture at Core

A connected, supportive team committed to serving healthcare professionals.

Yogi Bear

Director of Pawsitivity

Fostering Connection, One Tail Wag at a Time

At Core Virtual Solutions, we believe strong culture supports strong work. Even as a fully remote team, we prioritize connection, collaboration, and a supportive environment where people can perform at their best.

Meet Yogi, our beloved Director of Pawsitivity and official morale booster. Yogi occasionally joins meetings and team sessions, reminding us that positivity and connection matter, even across screens.

From team check-ins to moments of laughter, we believe a positive culture helps our team deliver better support to the healthcare professionals we serve.

The Triple A Values That Guide Our Work

At Core Virtual Solutions, our culture is built on three core principles.

★ Accountability

We operate with transparency and responsibility in every aspect of our work. Our HIPAA-compliant processes ensure that healthcare practices can trust us with critical operational support.

★ Authenticity

We believe in genuine partnerships with our clients. Our team provides thoughtful, human support designed to help healthcare professionals operate more efficiently while maintaining strong patient care.

★ Autonomy

We empower healthcare practices to operate with greater flexibility and control. By providing reliable administrative support, we help teams reclaim their time and focus on what matters most.

We Value Giving Back to the Community.

Every Virtual Medical Assistant you hire helps support initiatives that
foster community growth and positive impact.

Add Reliable Support to Your Practice

Reduce administrative workload with support from a trained Virtual Medical Assistant.

No commitment. Just a quick call to see if this is the right fit for your practice.