Founded by a clinician.Built to support your practice.
We’ve seen how paperwork, missed follow-ups, and busy front desks can delay patient care. We created Core to help your practice manage that work and give your team more time for patients.
The perspective behind Core.
Core was founded by Contessa Balnao, a clinician whose experience in Utilization Management made the impact of administrative strain impossible to ignore. Delayed follow-up, incomplete coordination, and overloaded teams do not remain behind the scenes—they eventually reach the patient.
That perspective shaped a company designed specifically for healthcare practices: one that understands the importance of accuracy, continuity, communication, and dependable follow-through.
The goal is not simply to fill a seat. It is to help the support work.
More time for patients begins with stronger support behind the practice.
We bring healthcare experience to matching, onboarding, and ongoing support so your assistant can become a dependable part of your team.
Start with your practice.
We learn your specialty, systems, schedule, and priorities before recommending support.
Build around the workflow.
Onboarding focuses on how work moves through your practice—not a generic list of tasks.
Support beyond placement.
We stay involved as your responsibilities, priorities, and practice needs change.
What makes Core different?
Intentional support at every stage, designed to protect your team’s attention and help important work keep moving.
Clinician-led and healthcare-focused
Our understanding of administrative support is grounded in the realities of patient care and healthcare operations.
A deliberately small client load
Each Client Success Manager supports no more than 10 healthcare practices, allowing for meaningful attention.
Guided onboarding and integration
We help connect the right person to the right responsibilities and the way your practice actually operates.
Support that adapts with you
When roles or needs change, we stay involved and help identify the right next step.
Behind every administrative task is a patient waiting to be cared for.
That is why dependable support matters.
Let’s create more room for your team to care.
Tell us what is slowing your practice down. We will help you explore a support plan built around the work.
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