Care Coordination Assistant
Consistent follow-through between orders, authorizations, records, patients, and providers—so important coordination work is less likely to stall.
Plan and pricing confirmed in your strategy session · 40-hour weekly minimum · Month-to-month
Support shaped around the work.
Responsibilities are confirmed with your team before matching begins, so the role reflects your systems, schedule, and priorities.
- 01Chart managementKeep records updated and organized ahead of each visit.
- 02Referral coordinationSend, track, and follow up on referrals until they close.
- 03Pre/prior-authorizationSubmit requests and follow up until a decision comes back.
- 04Prescription managementRoute refill requests and follow up with pharmacies.
- 05Lab and imaging follow-upTrack pending results and flag what hasn’t come back.
- 06Benefits and coverage verificationConfirm coverage and eligibility before appointments.
Follow-through that doesn’t stall.
Your team gets structured help tracking the details that connect a clinical decision to the care a patient is waiting to receive.
Built around your clinical workflow—not a generic package.
We learn which authorizations stall, which referrals go quiet, and how your team tracks them today — then match an assistant to that workflow. Your Client Success Manager stays involved as your needs change.
Schedule a Strategy Call