Clinical Workflow Support

Care Coordination Assistant

Consistent follow-through between orders, authorizations, records, patients, and providers—so important coordination work is less likely to stall.

Plan and pricing confirmed in your strategy session · 40-hour weekly minimum · Month-to-month

Care coordination assistant in teal scrubs reviewing a medical chart at her computer.
HOW WE CAN HELP

Support shaped around the work.

Responsibilities are confirmed with your team before matching begins, so the role reflects your systems, schedule, and priorities.

  • 01
    Chart managementKeep records updated and organized ahead of each visit.
  • 02
    Referral coordinationSend, track, and follow up on referrals until they close.
  • 03
    Pre/prior-authorizationSubmit requests and follow up until a decision comes back.
  • 04
    Prescription managementRoute refill requests and follow up with pharmacies.
  • 05
    Lab and imaging follow-upTrack pending results and flag what hasn’t come back.
  • 06
    Benefits and coverage verificationConfirm coverage and eligibility before appointments.

Follow-through that doesn’t stall.

Your team gets structured help tracking the details that connect a clinical decision to the care a patient is waiting to receive.

A THOUGHTFUL FIT

Built around your clinical workflow—not a generic package.

We learn which authorizations stall, which referrals go quiet, and how your team tracks them today — then match an assistant to that workflow. Your Client Success Manager stays involved as your needs change.

Schedule a Strategy Call