Virtual Medical Assistant Services

More support for your team. More time for patients.

From answering calls to coordinating referrals and following up on claims, we help your team manage the daily work that keeps your practice moving.

Doctor coordinating care by phone while working at a laptop

Virtual Medical Assistant Roles Built Around Your Practice.

Choose the service closest to the work your team needs covered. We shape the responsibilities around your systems, specialty, and priorities.

Practice Support

Virtual MedicalReceptionist

Dependable help with the daily patient-facing work that keeps your front office responsive and organized.

Front-desk supportAppointment schedulingAdministrative supportPatient intake and registrationMore →
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Virtual assistant handling calls and computer-based scheduling from an office desk
Photo via Unsplash
Care Coordination

Care CoordinationAssistant

Consistent follow-through between orders, authorizations, records, providers, and the patients waiting for care.

Chart managementReferral coordinationPre/prior-authorizationPrescription managementBenefits and coverage verificationMore →
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Virtual assistant reviewing documents and coordinating work on a laptop
Photo via Unsplash
Revenue Support

Revenue CycleAssistant

Add administrative capacity to your existing billing team, with support for claim-status follow-up, accounts receivable, denials, and billing documentation.

Denial follow-upBilling documentationClaim-status follow-upAccounts receivable follow-upMore →
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Professional Asian revenue-cycle assistant reviewing insurance and claims information at a workstation
Photo via Unsplash

Additional support where it matters.

These focused capabilities can stand alone or complement a broader virtual support role.

CLINICAL DOCUMENTATION

Medical Scribe Support

Real-time record documentation and video scribing, with chart preparation and post-encounter follow-through. A human scribe helps clarify the story and prepares notes for clinician review.

Explore Medical Scribe Support →
PATIENT COMMUNICATION

Spanish-English Bilingual Practice Support

Spanish–English bilingual talent for scheduling, intake, follow-up, and daily patient communication. Starting at $13/hour.

Explore Bilingual Support →
Looking for specialty-specific support?Explore Support by Specialty →
Why practices choose Core

Healthcare-focused support that stays involved.

Dedicated supportThe same assistant works with your practice—not a rotating pool.
Healthcare preparedHIPAA-trained VAs, with training certificates provided to clients.
Supported integrationGuided onboarding plus attentive ongoing client management.
Flexible by design

One practice does not work exactly like another.

Your support plan begins with the work—not a generic job description. Responsibilities are confirmed with your team before matching and onboarding begin.

Built around your practice. Not a generic package.

01
Month-to-month termsFlexibility as your needs evolve
02
Guided onboardingA supported start for your team
03
Workflow integrationStructured around how work moves
04
HIPAA training documentationVA training certificates shared with clients
05
Spanish-English Bilingual Practice Support availableAdditional capability when your practice needs it

A thoughtful fit from day one.

We stay involved beyond placement so your new team member can become part of the way your practice operates—not another project for you to manage.

Understand the need

We learn the responsibilities, systems, schedule, specialty, and pressure points affecting your team.

Select around the work

You review candidates chosen for the responsibilities and working style your practice actually needs.

Integrate and support

We guide onboarding and stay involved as your workflow, priorities, and needs change.

More capacity should mean more time for patients.

Tell us where the work is getting stuck. We will help you identify the kind of support that fits your practice.

See How Core Can Help