Dental Practices

Keep the dental schedule full—and the front office moving.

Support patient calls, hygiene recall, insurance verification, predeterminations, treatment-plan follow-up, claims administration, and accounts receivable without adding pressure to your front office.

Find the Right SupportFlexible, month-to-month support
Where pressure builds

Production depends on consistent front-office follow-through.

Dental practices balance new-patient calls, hygiene recall, treatment scheduling, benefit verification, frequency limitations, predeterminations, claim follow-up, referrals, and patient balances.

01 / ACCESS

The schedule requires constant attention.

New-patient visits, hygiene appointments, treatment scheduling, reminders, and rescheduling compete for your team’s time.

02 / COORDINATION

Insurance workflows create hidden queues.

Benefit verification, frequency limitations, predeterminations, and claim follow-up each create administrative work for the dental team.

03 / CONTINUITY

Follow-through affects access.

Unanswered scheduling messages, incomplete paperwork, and missed recall follow-up can leave the next appointment unresolved.

How Core can help

Administrative support designed around your practice workflow.

A Core Virtual Medical Assistant can take ownership of repeatable nonclinical work while following your systems, escalation rules, and communication standards.

01
Hygiene and treatment schedulingNew-patient visits, hygiene appointments, treatment scheduling, confirmations, reminders, and calendar follow-through.
02
Insurance and referral coordinationInsurance documents, referrals, records requests, and treatment-plan paperwork organized for your dental team.
03
Patient communicationRoutine calls, messages, inbox support, appointment and preparation reminders, and approved nonclinical responses.
04
Pre/prior-authorization and payer follow-upEligibility checks, authorization status follow-up, payer workflow support, and documentation tracking.
05
Treatment-plan and recall follow-upFollow up on treatment scheduling, hygiene recall, outstanding paperwork, and referrals using the dental team’s approved instructions.
06
Revenue-cycle administrationEligibility, claims follow-up, payment posting support, and other approved billing workflows.
Clear scope: Core supports administrative workflows. Clinical recommendations, diagnosis, treatment presentation, coding decisions, and licensed dental care remain with your dentists and established practice protocols.
Why Core

Healthcare support, built with healthcare in mind.

Clinician-founded perspective

Core was founded by a clinician who understands how administrative barriers can affect timely patient care.

Thoughtful candidate matching

We learn your systems, responsibilities, communication expectations, and patient flow before identifying candidates.

Guided onboarding and ongoing support

We stay involved as your assistant learns your workflow and your needs change.

Time to care

Give your team more time to focus on patients.

Tell us where administrative work is taking up your team’s time. We’ll help identify the right level of virtual support.