Gastroenterology

Keep complex digestive-care workflows moving forward.

Support referrals, procedure scheduling, pre/prior-authorization, records, patient communication, and payer follow-up without adding more pressure to your clinical team.

Find the Right SupportFlexible, month-to-month support
Where pressure builds

Complex care creates complex coordination.

Gastroenterology practices coordinate referrals, consultations, diagnostic testing, procedures, payer requirements, records, and follow-up. When ownership is fragmented, care can slow down.

01 / ACCESS

Procedure scheduling becomes demanding.

New-patient consults, colonoscopy and EGD scheduling, bowel-prep reminders, confirmations, and rescheduling compete for limited staff time.

02 / COORDINATION

Authorizations and records create bottlenecks.

Referral packets, outside GI records, procedure clearances, pathology documentation, and payer requirements can stall when ownership is unclear.

03 / CONTINUITY

Follow-through affects access.

Delayed communication or incomplete coordination can postpone appointments, testing, and next steps.

How Core can help

Administrative support designed around your practice workflow.

A Core Virtual Medical Assistant can take ownership of repeatable nonclinical work while following your systems, escalation rules, and communication standards.

01
Consultation and procedure schedulingOffice consults, colonoscopy and EGD scheduling, bowel-prep reminders, confirmations, rescheduling, and provider calendar follow-through.
02
Referral and records coordinationReferral triage routing, prior GI records, imaging and lab document collection, procedure-clearance tracking, fax management, and chart-readiness checks.
03
Patient communicationRoutine calls, portal and inbox support, bowel-prep and arrival reminders using approved scripts, cancellation-list outreach, and nonclinical responses.
04
Pre/prior-authorization and payer follow-upEligibility checks and authorization follow-up for colonoscopy, EGD, capsule endoscopy, imaging, infusions, and specialty medications—within the practice’s payer workflow.
05
Testing and follow-up coordinationColonoscopy recall-list outreach, pathology and test-result routing, follow-up appointment scheduling, referral-loop closure, and next-step task tracking.
06
Revenue-cycle administrationEligibility, procedure-estimate support, coding-document follow-up, claim-status work, denial task routing, payment posting, and approved revenue-cycle workflows.
Clear scope: Core supports administrative workflows. Clinical decisions, crisis response, diagnosis, treatment, and licensed care remain with your clinicians and established practice protocols.
Why Core

Healthcare support, built with healthcare in mind.

Clinician-founded perspective

Core was founded by a clinician who understands how administrative barriers can affect timely patient care.

Thoughtful candidate matching

We learn your systems, responsibilities, communication expectations, and patient flow before identifying candidates.

Guided onboarding and ongoing support

We stay involved as your assistant learns your workflow and your needs change.

Time to care

Give your team more time to focus on patients.

Tell us where administrative work is taking up your team’s time. We’ll help identify the right level of virtual support.

Find the Right Support