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9 Recurring Tasks Performed by a Virtual Medical Assistant

Your journey with your virtual medical assistants isn’t a one time deal. Your investment will certainly pay off because there are many recurring tasks performed by a virtual medical assistant. Read here to know what they are!

Why do you need to know the tasks performed by a Virtual Medical Assistant?

As a physician, it’s important for you to be aware of the tasks performed by a Virtual Medical Assistant (VMA). After all, you are responsible for the lives of your patients. You are also in charge of leading a team of medical professionals. Both of these tasks require a significant amount of time and energy. One way to ease the burden of responsibility is to assign some of  your tasks to other members of your team. Delegation allows you to focus on your duties while making sure that the team completes their work for the day. 

When you delegate in the right way, it can help to improve your ultimate goal that is offering the best patient care possible. It can also increase efficiency in the workplace and free up your time so that you can spend more time with your family or pursue other interests. Knowing how to delegate is an important skill for any physician. Notably, this is one which you should continue to develop throughout your career.

Delegate these recurring tasks performed by a Virtual Medical Assistant (VMA)

1. Management of clinic calendar

There are several tasks that you could delegate to your VMAs regularly. One of these is handling the clinic calendar and setting appointments. This task requires excellent attention to detail. Virtual Medical Assistants ensure that you see patients immediately and that there are no conflicts between appointments. 

Also, communicating with patients is one of the tasks performed by a Virtual Medical Assistant. They will be responsible for keeping in touch with patients regarding their appointments and giving them with necessary instructions. This is a crucial part of the job as it helps ensure that patients attend their appointments and know what to expect. By providing excellent customer service in the process, VMAs will play an essential role in ensuring the smooth running of the clinic.

2. Answering patient inquiries 

One of the recurring tasks that you can delegate to a virtual medical assistant is answering patient inquiries. They are typically well-versed in medical terminology and can field questions from patients about appointments, billing, and insurance. In addition, Virtual Medical Assistants can provide information about prescription medications, diagnostic tests, and other treatments. 

3. Taking notes during a check-up 

A Virtual Medical Assistant can be a valuable asset for any physician. One of the tasks that a Virtual Medical Assistant can perform is taking notes during check-ups. This can be a time-consuming task for a physician. However, delegating it to a Virtual Medical Assistant can free up more time for the you to spend with patients. 

Further, having accurate notes from check-ups can be helpful for both the physician and the patient. Virtual Medical Assistants are trained to take accurate notes and can also help organize the information so that it is easy to find later. This can be a valuable service for both physicians and patients.

4. Calling patients for follow-up

A Virtual Medical Assistant is a highly skilled administrative professional who remotely supports healthcare providers. Tasks performed by a virtual medical assistant include calling patients for follow-up. This important task helps ensure that patients keep on track with their treatment plans and taking their medications.

Additionally, follow-up calls provide an opportunity for patients to ask any questions they may have about their health or their treatment. By assigning this task to a Virtual Medical Assistant, healthcare providers can focus on more urgent matters while still providing high-quality patient care.

5. Intake of new patients

Physicians, especially those who handle their own practice, can delegate to a Virtual Medical Assistant, but one of the most important is the intake of new patients. This involves collecting basic information such as the patient’s medical history and current condition and scheduling appointments and tests. 

A Virtual Medical Assistant can free up your time so that you can focus on more complex tasks and help ensure that new patients get the care they need on time. In addition, a Virtual Medical Assistant can help streamline the intake process to be more efficient and effective.

6. Prescription refills

In many cases, prescription refills are a routine task that you can easily delegate to a Virtual Medical Assistant. They can contact the pharmacy to request the refill and then communicate with the patient to schedule a time for pick-up. Additionally, they can track when patients need to refill their prescriptions and send them reminders. This can help to ensure that patients always have the medications they need and avoid any delays in treatment.

7. Review and posting of claims

A Virtual Medical Assistant can perform a variety of tasks to help lighten your load. One such job is reviewing and posting insurance claims. This process can be time-consuming, but a VMA can handle it quickly and efficiently. They will review the claims for accuracy and make any necessary changes or corrections. Then, they will submit the claims to the insurance company for payment. This will help to ensure that payors process your claims correctly and promptly. Thus, delegate this task to a VMA to help take some of the pressure off yourself.

8. Management of EHRs

One of the tasks you can delegate to a VMA is the management of EHRs. This involves Ensuring that all patient records are up-to-date and accurate. Virtual Medical Assistants are often responsible for inputting new data into the system and retrieving and updating existing records. They may also be responsible for creating reports or performing other data analysis tasks.

9. Medical transcription

Medical transcription is the process of converting speech into text. This is where you transcribe audio recordings of doctor-patient interactions or by transcribing notes during a patient visit. Virtual Medical Assistants who are skilled in medical transcription can help to ensure that accurate records are kept of patient interactions.  

Delegate these tasks performed by a Virtual Medical Assistant!

These recurring tasks, however time-consuming, are crucial to your medical practice. This proves that you need to delegate them to qualified Virtual Medical Assistants. Meet them in a free discovery call with our industry experts! Book here for your convenience.

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